Please remove the paper – it’s there to protect the spokes in transit. On first opening your bamboo parasol you may find it rather stiff because of the new bamboo and new fabric.

Be reassured it does get easier.

We recommend that you open the top half the wrong way up, pushing gently against the floor until you see the peg hole in the pole, then put the peg in. If you can't see the peg hole then you need to open the parasol more - we can assure you it is there. 

Once the parasol is open, turn it the right way up and put the two halves together. 

This is A Big Thing to open, it is large and requires strength and balance. Please remove the paper – it’s there to protect the spokes in transit. On first opening your bamboo parasol you may find it rather stiff because of the new bamboo and stiff fabric.

Be assured it does get easier.

We recommend that you open the top half the wrong way up, pushing gently against the floor until you see the peg hole in the pole, then put the peg in. If you can't see the peg hole then you need to open the parasol more - we can assure you it is there. 

Once the parasol is open, turn it the right way up and put the two halves together. 

All the bamboo parasols are held together by a peg which is visible through a hole in the fabric at the very top. 

Do not worry! This is how it's made and every parasol will have one, it won't tear or get any larger. It is invisible when the parasol is up.

Do not worry, they do match. They only fit in one position, please twist the top half around to align with the next hole.

For information regarding our bases, please visit how to choose your base.

These parasols are glamorous and gorgeous divas and are intended primarily as sun shades so please don’t get them too wet. A few splodges are fine, just make sure they’re fully dried off before you put them away. Treat them as you would your cushions.

 Some of our parasols are made using canvas, and will be more water resistant, however we still suggest you bring them in when it rains. Please under no circumstances use any of the parasols in windy weather conditions. 

A fall will damage them.In the unlikely event that the fabric develops a hole or a tassel becomes displaced this is easily mended with needle and thread. The silver fringe may sometimes tangle, but with care you can shake it out. It is simply made and simple to repair. 

Store your parasol in its bag as upright as possible to avoid irritation, away from radiators.

Scotchguard is wonderful stuff, we highly recommend it. These parasols are glamorous and gorgeous divas and are intended primarily as sun shades so please don’t get them too wet. A few splodges are fine, just make sure they’re fully dried off before you put them away. Treat them as you would your cushions.

Our 3 metre parasols and digital printed 2 metre parasols are made using waterproof canvas, and will be more water resistant, however for the longest and happiest life for your parasol we advise you to bring them inside during inclement weather as water can damage the inks.

Please under no circumstances use any of the parasols in windy weather conditions. A fall will damage them.

All our 3 metre wooden frame parasols are screen printed with sunfast ink. For our smaller parasols we advise the cream coloured ones for longer colour – no matter how hardy the fabric, the sun is the most powerful bleach. These are handmade textiles so please be prepared for some sun fade, adding to the character of the piece. There are sun protector sprays readily available online, Ray Bloc, Scotchguard and Sunguard are amazing stuff.