FAQS: CARING FOR YOUR NEW PARASOL

Each East London Parasol is handmade and unique, with its own character.  Please be prepared to carry out a little care in order to enjoy many happy summers with your fair weather friend. 


ROUND BAMBOO PARASOLS

OPENING YOUR 2 metre bamboo PARASOL

Please remove the paper – it’s there to protect the spokes in transit. On first opening your bamboo parasol you may find it rather stiff because of the new bamboo and new fabric.


Be reassured it does get easier.


We recommend that you open the top half the wrong way up, pushing gently against the floor until you see the peg hole in the pole, then put the peg in. If you can't see the peg hole then you need to open the parasol more - we can assure you it is there. 

Once the parasol is open, turn it the right way up and put the two halves together. 


OPENING YOUR 3 METRE BAMBOO PARASOL

This is A Big Thing to open, it is large and requires strength and balance. Please remove the paper – it’s there to protect the spokes in transit. On first opening your bamboo parasol you may find it rather stiff because of the new bamboo and stiff fabric.


Be assured it does get easier.


We recommend that you open the top half the wrong way up, pushing gently against the floor until you see the peg hole in the pole, then put the peg in. If you can't see the peg hole then you need to open the parasol more - we can assure you it is there. 

Once the parasol is open, turn it the right way up and put the two halves together. 

IS THAT A HOLE?

All the bamboo parasols are held together by a peg which is visible through a hole in the fabric at the very top. 


Do not worry! This is how it's made and every parasol will have one, it won't tear or get any larger. It is invisible when the parasol is up.


THE POLE join HOLES DON'T MATCH

Do not worry, they do match. They only fit in one position, please twist the top half around to align with the next hole.


WHICH BASE SHOULD I BUY?

CARING FOR YOUR PARASOL

These parasols are glamorous and gorgeous divas and are intended primarily as sun shades so please don’t get them too wet. A few splodges are fine, just make sure they’re fully dried off before you put them away. Treat them as you would your cushions.


 Some of our parasols are made using canvas, and will be more water resistant, however we still suggest you bring them in when it rains. Please under no circumstances use any of the parasols in windy weather conditions. 


A fall will damage them.In the unlikely event that the fabric develops a hole or a tassel becomes displaced this is easily mended with needle and thread. The silver fringe may sometimes tangle, but with care you can shake it out. It is simply made and simple to repair. 


Store your parasol in its bag as upright as possible to avoid irritation, away from radiators.


IS MY PARASOL WATERPROOF?

Scotchguard is wonderful stuff, we highly recommend it. These parasols are glamorous and gorgeous divas and are intended primarily as sun shades so please don’t get them too wet. A few splodges are fine, just make sure they’re fully dried off before you put them away. Treat them as you would your cushions.


Our 3 metre parasols and digital printed 2 metre parasols are made using waterproof canvas, and will be more water resistant, however for the longest and happiest life for your parasol we advise you to bring them inside during inclement weather as water can damage the inks.


Please under no circumstances use any of the parasols in windy weather conditions. A fall will damage them.

UV/ STRONG SUNLIGHT

All our 3 metre wooden frame parasols are screen printed with sunfast ink. For our smaller parasols we advise the cream coloured ones for longer colour – no matter how hardy the fabric, the sun is the most powerful bleach. These are handmade textiles so please be prepared for some sun fade, adding to the character of the piece. There are sun protector sprays readily available online, Ray Bloc, Scotchguard and Sunguard are amazing stuff.


OCTAGONAL PARASOLS

OPENING YOUR 2 & 3 metre octagonal PARASOL

Please use your hand to raise the grey slider as far as possible. Pull the cord tight at the last moment in order to insert the peg. Please ensure the cord is positioned in the runners before attempting to open.

WHICH BASE SHOULD I BUY?

CARING FOR YOUR PARASOL

These parasols are glamorous and gorgeous divas and are intended primarily as sun shades so please don’t get them too wet. A few splodges are fine, just make sure they’re fully dried off before you put them away. Treat them as you would your cushions.


Some of our parasols are made using canvas and will be more water resistant, however we still suggest you bring them in when it rains as the weight of a wet cover will strain the frame. Please under no circumstances use any of the parasols in windy weather conditions. A fall will damage them.


In the unlikely event that the fabric develops a hole or a tassel becomes displaced this is easily mended with needle and thread.


Store your parasol in its bag as upright as possible to avoid the tassels tangling, and away from radiators.


Any stains on the brass sleeve can be removed with brass polish and a soft cloth.


Your parasol is handcrafted, with a beautiful cover and frame made from sustainable ash wood. For the longest life for your parasol we recommend that you use linseed oil on the wood once a year to recondition it.


East London Parasols cannot offer a full refund or replacement where care instructions have not been followed.


IS MY PARASOL WATERPROOF?

Scotchguard/ Nikwax and protective textile sprays are wonderful stuff, we highly recommend them. These parasols are intended primarily as sun shades so please don’t get them too wet. A few splodges are fine, just make sure they’re fully dried off before you put them away. Treat them as you would your cushions.


Our octagonal parasols are made using waterproof canvas and will be more water resistant, however for the longest and happiest life for your parasol we advise you to bring it inside during inclement weather as too much water may damage the inks and the wooden frame. Our parasols come with a waterproof bag to protect the parasol from showers, but please make sure the parasol is dry before storing to avoid mildew developing.


If you wish to recondition the wood of your octagonal parasol we recommend linseed oil.


Please under no circumstances use any of the parasols in windy weather conditions. A fall will damage them.


UV/ STRONG SUNLIGHT

All our Octagonal Parasols are screen printed with sunfast ink to help reduce fading, but strong sun is the most powerful bleach. These are handmade textiles so please be prepared for some sun fade, adding to the character of the piece. We advise the natural-coloured ones for longer colour as these are least susceptible to fading. There are sun protector sprays readily available online: Ray Bloc, Scotchguard and Sunguard are amazing stuff.


FIND

INSPIRATION

LOVED BY YOU

THE 2024 LOOKBOOK

HOW TO STYLE YOUR PARASOL